Uninstall hangs while attempting to stop driver

    

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Article ID: Q100003

The information in this article applies to:

  • Direct I/O, version 4.0, 4.1, 4.2, 4.3, 4.4

SUMMARY

The uninstall command may hang during a attempt to stop the driver.

MORE INFORMATION

During uninstall the driver has to be stopped to be able to remove it. If a process is still accessing Direct I/O the stop operation will wait until this process has terminated. You have to stop the process manually to continue uninstallation.

Steps to reproduce problem

  1. Start a 16bit application e.g. the Black Screen Saver BLACK16.SCR
     
  2. Check the Windows NT Task Manager for existence of the process NTVDM.EXE
     
  3. Start the uninstallation of Direct I/O
     
  4. The uninstallation will hang or fail with an error message.
     
  5. Switch to the Windows NT Task Manager and kill the process NTVDM.EXE
     
  6. Now the uninstallation will run successfully.

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Last modified: 2016-01-31.
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